👋 Hi! Welcome to InSpace.
What is InSpace?
InSpace is a learning platform fostering student belonging and community across the academic journey.
💻 Tech Stuff
What browser should I use with InSpace?
You'll need to use a compatible browser: Google Chrome, Firefox, Brave, or Edge.
❗InSpace is not compatible with Safari.
What kind of computer or device can I use with InSpace?
Please look at the InSpace system requirements here. Many computers, laptops, tablets, and smartphones work with InSpace.
If your device has fewer than 8GB RAM (in other words, if your computer doesn't have a lot of memory), you may see a pop-up message that you've been placed in InSpace Lite Mode. You'll see only three streaming videos simultaneously (plus the host’s), so you can still participate in class without interruptions.
How do I set up my browser, camera, and microphone for InSpace?
- How to allow screen sharing on your Mac device
- How to set up microphone and camera on a Mac device
- How to set up microphone and camera on a Windows device
- How to allow camera and microphone access to your browser
- How to check that cookies are active in your browser
How do I download the InSpace App?
If you want to use InSpace on your mobile or tablet, download the InSpace Mobile App. If you're on the go and your WiFi is unstable, this can be a good backup option.
🙋 Help and Troubleshooting
I can't see or hear in class, or I keep getting disconnected. What's wrong?
First, try our most common troubleshooting tips. Learn more about how to improve your InSpace experience in this video (1:22):
That didn't help. What should I do now?
Run our System Test. Click here to launch the system test.
The system test didn't find anything wrong. Now what?
Visit our website and open the support chat on the bottom right side of the screen. You'll be connected with a customer support person to help you! The support chat is open 9 am-5 pm EST. After hours, please submit a help ticket to our support team.
🚀 Using InSpace
How do I move around in the session? What does this button do?
Learn about the basics of InSpace navigation in this video (3:25). Learn about 🐦 Birds' Eye and Focus Mode here.
How do I change my name, add pronouns, or change my profile picture?
Watch our short video to learn how to adjust these settings (1:39).
How do I set up ASL interpretation with InSpace?
With InSpace, you can move freely through the space. You may want to 'pin' your interpreter to you so that they can easily follow you into the different rooms for a seamless interpretation experience. In this video, you'll learn how to pin the interpreter and enlarge their video feed.(2:43).
How do I activate closed captioning with InSpace?
InSpace offers automatic closed captioning that can be activated by individual attendees, as well as manual closed captioning and StreamText integration.Learn more in this video (1:53).
How do I use the accessibility settings and features?
Check out the full accessibility write-up and video demos in our Accessibility article.
How do I collaborate in the Space?
Our integrations make collaboration seamless and fun. Collaborate in-context with InSpace’s integrations. Use them with the whole group or in your breakout rooms.
📂 PDF & PowerPoint Cloud Share
How do I connect my Google Calendar?
While on your Google Calendar page, click the plus sign in the right sidebar.
- Search for InSpace, select its thumbnail, and click 'Install.’
- Log into your InSpace account to link it to your calendar.
- Once the add-on is installed, you'll see the InSpace icon appear in your Google Calendar sidebar.
To use the InSpace Google Calendar Extension, follow these steps:
- Create a new event.
- Click 'Add videoconferencing' and select the InSpace icon. This will generate a link to a session nicknamed Calendar Space.
- When it's time to attend your session, click on the Join InSpace link in your Calendar invite, and your session will open in a new tab.
More ways to learn
- Ready for more? Check out Get Started With InSpace.
- InSpace Official YouTube and Audrey’s Customer Success Channel
- The InSpace Academy offers videos and guided learning.
- The InSpace Blog
🆘 Need help or support?
You can always reach us by:
- contacting us via support@inspace.chat
- using the chat widget at inspace.chat