Enabling Third-Party Cookies in Chrome, Firefox, and Edge for a Better InSpace Experience

Troubleshooting Issues with Video and Screen Sharing in InSpace

    InSpace uses third-party cookies to provide a high quality collaboration and connection experience. 

     InSpace is a powerful collaboration tool that enables users to connect, communicate, and share information seamlessly. However, some users may experience issues with video, screen sharing, or document viewing due to third-party cookies being blocked on their web browser. In this article, we will provide step-by-step instructions on how to enable third-party cookies in Chrome, Firefox, and Edge to ensure a better InSpace experience.

    If you're unable to see shared screens or documents, or are experiencing issues with video, you may need to enable your cookies. Your page will refresh before you can continue.

    To Enable Third-Party Cookies in Chrome

    1. First, open Google Chrome.
    2. On the top right, click the three vertical dots and then select Settings.
    3. This will open the Settings page. From the left-hand navigation bar, select Advanced Settings.
    4. On the left side, select Privacy and security, then select Site settings.
    5. On the Site Settings page, select Cookies and Site Data.
    6. On the Cookies and Site Data page, ensure that Block third-party cookies is toggled to off (grayed out).

    To Enable Third-Party Cookies in Chrome on iOS

    1. On your iOS device, select the Settings icon.
    2. Locate and select the Chrome application from the Settings left-hand navigation.
    3. Toggle the option Allow Cross-Website Tracking on, so that it appears green.

    To Enable Third Party Cookies in Firefox

    1. Select the three vertical lines in the top right corner, and select Options.
    2. In the right-hand menu, select Privacy & Security.
    3. On the Browser Privacy page, select the Custom drop-down menu. Make sure that the checkbox next to Cookies is unchecked.

    To Enable Third Party Cookies in Edge

    1. In the top right corner of the browser, select the ellipses ... and then select Settings.
    2. A pop-out menu will appear from the right. Select Privacy & Security.
    3. In the Cookies dropdown, make sure that Don't block cookies is selected.

    Enabling third-party cookies on your web browser can make a significant difference in the quality of your InSpace experience. Whether you're a student, instructor, or professional, the ability to connect, collaborate, and communicate effectively is essential in today's digital age. By following the steps outlined in this article, you can troubleshoot issues with video and screen sharing, and enjoy a seamless InSpace experience.